In an earlier post this year, I mentioned that this is the year I’ll get a job. Well I’ve achieved that goal but along the way I gathered a list of interview questions. Today I’m going to share with you a list of the most commonly asked questions I encountered. I got job interviews for positions in libraries and museums.
- Tell us a little bit about yourself.
- Tell me of your experience in museum galleries.
- Give us an example of when you taught something to someone.
- What type of people would you like to have on your dream team, what skills would they have?
- Tell me of a time when you proactively engaged a visitor.
- Give us an example of a time when you had to deal with a difficult customer.
- Have you helped anyone with technical issues?
- How would you overcome the technology barriers libraries face?
- Tell me of a situation where you had to deal with a large crowd and still retain a high level of customer service.
- Why do you want to work for this organisation?
- What sort of technology do you use?
- How would you deal with a situation at the front desk when everyone requires your attention?
From this short list it is very clear that employers in these industries want people with good customer service skills and that are tech savvy. Get yourself some customer service experience by volunteering in a museum or for open days at your University. It is also very easy to demonstrate how tech savvy you are. Sign up for robotics or Raspberry Pi classes at your local library, do a couple of the many MOOC’s out there.
Preparation for your interview starts now, not when you see position description.
Till next time
DFTBA (Don’t Forget to be Awesome)